Manager - Key Account Management ASEAN

Main responsibilities

Responsible for all activities related to the sales function, i.e., business plan, market strategy implementation, market development, and effective communications to the customers.  Strengthen relationship with customers in ASEAN, especially J-OEMs and/or C-OEMs, to get all necessary market intelligence to support our strategies. Drive more businesses to ensure sustainable, profitable growth at BCTL 

Strategy Development

Develops and oversees the implementation of sales and marketing strategies, policies, cross-functional plans, pricing structures, promotional events, and resource allocations to achieve agreed sales targets. Utilizes market intelligence and competitive analysis to shape current and future business directions and prepares strategic presentations to communicate these plans.

Possesses a strong understanding of the automotive industry and sales practices, with the ability to tackle complex, unprecedented challenges and uncover hidden customer needs through in-depth analysis.

With comprehensive understanding of business schemes in the automotive industry, as well as the theories, principles, and practices in the sales field, able to devise and address complex challenges that have no existing solutions, and also able to identify hidden challenges by analyzing customers.

When faced with challenges in areas outside of expertise, leverages a broad understanding of procedures and solutions, and leads the resolution process by engaging relevant internal and external departments to drive organizational alignment and results.

Business Management

Participate in the formulation of the business plan, including the development and implementation of new capital projects to optimize profitability through product and customer mix analyses, such as consolidation and rationalization of cost control, sales volume, sales price, capacity development. Provides input and support to the supervisor in the development of joint ventures, affiliations, and partnership arrangements.

Team Management

Manage and lead key account management team to ensure all members will deliver results according to both individual and department targets.  Be a role model and support all members to solve any issues may arise. Be empathy and proactively identify gaps or supports might be needed from KAM team.

Sales & Marketing Budgeting

Prepare the budget and oversee expenditures in the allocated areas to ensure that sales and marketing activities are conducted cost-effectively.

Maintain Customer Relationship

Visit and establish professional relationships with customers and other potential customers as necessary.

Market Intelligence

Direct and lead the establishment of a database and the processes to obtain, update, maintain, and evaluate market trends, the application of products/technology, the service needs, intelligence on competitors, etc, to identify new business opportunities. Oversee the performance of the market research project, the development of the competitor grid, and benchmarking analyses.

Credit Administration

Finalize sales contracts in line with company credit policies and share relevant customer information with Finance to support credit policy updates. Coordinate with Accounts Receivable to ensure customers comply with payment terms and provide credit data to support credit control. Ensure timely collection to achieve sales and revenue targets.

People and Function Management

Plan and manage team structure, headcount, and budget. Set development goals, evaluate team performance, and prioritize workloads. Provide training and coaching to build skills, support succession planning, and improve efficiency and service quality. Review performance data to monitor productivity, output quality, and cost, and implement improvements.

EHS

According to corporate, company, and statutory EHS requirements, the incumbent will lead and monitor the implementation of the relevant safety and environmental protection policies and procedures across all operational areas. Additionally, they will be responsible for implementing and maintaining BASF Chemcat (Thailand) Ltd.'s Safety and Responsible Care policy to ensure compliance with all EHS rules, regulations, and Responsible Care requirements. Responsibility for these duties will align with the line responsible procedure and deputy regulation.

Qualifications

• Bachelor's degree in chemistry/science or related fields
• Over 7 years of experience in sales and marketing, including managerial responsibilities.
• Good command of English and can communicate in the Japanese language
• Sales professional, Computer and Salesforce