Demand and Fulfillment Specialist - Huntsville, AL

Leveraging its deep expertise as the global leader in catalysis and precious metals, BASF Environmental Catalyst and Metal Solutions (ECMS) serves customers in many industries including automotive, aerospace, indoor air quality, semiconductors and hydrogen economy, and provides full loop services with its precious metals trading and recycling offering. With a focus on circular solutions and sustainability, ECMS is committed to helping our customers create a cleaner, more sustainable world.  Protecting our elements of life is our purpose and this inspires us to ever-new solutions. 

ECMS operates globally in 15 countries with approximately 20 production sites and over 4,000 employees.

As the Demand and Fulfillment Specialist you will LEAD by…….

The Demand & Fulfillment Specialist plays a critical role in aligning customer demand with production and delivery capabilities. This position is responsible for forecasting customer needs, managing order fulfillment, and ensuring timely, accurate delivery of products. The ideal candidate will have strong analytical skills, a customer-first mindset, and experience in a fast-paced manufacturing environment.

In this role you will

Demand Planning

• Analyze historical sales data, customer forecasts, and market trends to develop accurate demand plans.
• Collaborate with sales, production, and procurement teams to align forecasts with operational capacity.
• Monitor forecast accuracy and adjust plans based on real-time data and customer input.

Order Fulfillment

• Manage end-to-end order fulfillment, from order entry to delivery confirmation.
• Coordinate with logistics, warehouse, and production teams to ensure timely shipment of customer orders.
• Track and resolve fulfillment issues, including delays, shortages, or quality concerns.

Customer Communication

• Serve as the primary point of contact for customer order status, delivery schedules, and forecast updates.
• Build strong relationships with key accounts to understand their needs and improve service levels.
• Proactively communicate changes or disruptions in supply and work collaboratively to resolve issues.

Reporting & Continuous Improvement

• Generate reports on forecast accuracy, fulfillment performance, and inventory levels.
• Identify process gaps and recommend improvements to enhance efficiency and customer satisfaction.
• Support cross-functional initiatives to improve supply chain responsiveness and agility.

Your elements for success…….

• Bachelor’s degree in Supply Chain Management, Business, or related field.
• 3+ years of experience in demand planning, order fulfillment, or supply chain operations.
• Proficiency in ERP systems (e.g., SAP, Oracle) and forecasting tools.
• Strong analytical, organizational, and communication skills.
• Experience in automotive or manufacturing environments preferred.

You @ BASF ECMS

At BASF ECMS you get more than just compensation, Medical & Dental. Our total offer includes a wide range of elements you need to be your best in every stage of your life. 

• Flexible Work Arrangements whenever possible
• Retirement Benefits with company contributions
• Competitive Medical and Dental Plan Options
• Disability and Life Insurance Programs
• Wellness Programs
• Maternity/Paternity Leave, Infertility & Adoption reimbursement
• Mentoring & Development Programs
• Employee Discounts
• Pet insurance

What are you waiting for? Click Apply now to BELONG@BASF!!

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact HR4U.US@basf-catalystsmetals.com to report fraud. BASF is committed to pay transparency practices. The competitive Pay Range for this role is $85k-$100k annually. Actual pay will be determine based on education, certifications, experience, and other job-related factor permitted by law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.